GLOBAL BUSINESS PROCESSES CALL CENTER SERVICES NON-VOICE PROCESSES INFRASTRUCTURE

We support our customers with the right skills sourced from around the world at the right price.

Call Center Services

Offered through our international network of high quality domestic, near shore, and offshore call centers

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Non-Voice Processes

Everything from incremental/fractional FTE to complete loan servicing

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Infrastructure

Phone systems, payment processing, collection platforms

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Call Centers Around The Globe

Success Stories

For us, outsourcing resulted in a higher quality employee at lower cost … and a total lack of drama in our customer service department. We also utilize a highly capable off-shore CPA in our accounting department, a former employee of one of the largest U.S.-based CPA firms, at less than one-half the cost for a domestic employee.

Credit Union Service OrganizationCEO

We had no internal collection system, which left us unable to manage strategies or report trends. We turned over the program to a 40-agent team in the Jamaica call center. The team has exceeded our quality goals, and increased promises to pay and recoveries.

Leading Online Financial Services Company

The company has turned over fraud account security, responsible lending, low balance past due and corporate credit processes to a join team based out of India and New Jersey. The team has met all client SLAs, with 100% compliance performance at a lower cost to the client.

Large Multinational Financial Services Corporation

Who are we? What do we do?

We have been navigating offshore and nearshore business process outsourcing since last century. Our experience includes direct relationships with top five creditors and supplementing third-party collection agency efforts with reliable partners. We have found there are no one size fits all solutions. With modern technology, we are able to marshal resources from all over the world to provide the right skills at the right price for any assignment.

GLOBAL BUSINESS PROCESSES CALL CENTER SERVICES NON-VOICE PROCESSES INFRASTRUCTURE

We support our customers with the right skills sourced from around the world at the right price.

Call Center Services

Non-Voice Processes

Infrastructure

Call Centers Around The Globe

Success Stories

Who are we? What do we do?

Call Us

(888) 410-6350